Synapse: The Learning Operations Platform

Supercharge L&D Output, Collaboration and Impact

Wave goodbye to lengthy message threads and folders filled with templates. The operations platform built for L&D, Synapse brings training intake, project and capacity planning, content storyboarding, and more into one platform.

Simplify training intake for requesters and your team

Create standardized training request forms to gather everything you need to know from requesters up front.
Provide a dedicated portal to requesters, so you receive all training requests in the same place and format, ensuring none get lost in email inboxes.
Collaborate with requesters and the rest of your team by commenting on individual requests and setting status updates.

Centralize training project planning and progress tracking

Bring approved training plans and requests into a shared project tracking board, with a single click.
Align the project board to your team’s processes by adding or changing stages to reflect ADDIE, SAM, AGILE or any other workflow framework.
Clarify priorities and responsibilities by setting dates, assigning team members different roles and tagging them in specific tasks -- all within the given project’s card, on your planning board.

Create learning content in minutes through out-of-the-box and custom course templates

Build, access and use an unlimited number of templates.
Rely on an easy-to-use interface to ensure creating new content is easy for L&D professionals and SMEs alike.
Comment directly on content as it’s being built, tagging the appropriate team member, to ensure your feedback doesn’t get lost in disparate documents and messages.

FAQs about Synapse

1. Does Synapse work with LMSs and LXPs?

Yes! Synapse allows you to export SCORM files to your LMS or LXP. And if you make changes to those files within Synapse, you can update the content within your LMS or LXP with a single click. No need to re-export and -import!

2. Can SMEs collaborate with my L&D team on Synapse?

Yes! SMEs can easily create, contribute and comment in real-time as you tag them throughout Synapse. And with features such as templates as well as functionality such as due dates and priority levels, you maintain control over output quality and quantity

3. Can anyone in my organization submit a training request through Synapse?

It depends! How you distribute the link to your intake portal is entirely up to you. You can limit training request submissions to select business partners or allow all employees to submit requests to your department.